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Beginner’s Guide

Beginner's Guide

Check out this guide for beginners to learn the basics of how to use ZEP.

Getting Started

Sign In

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  • Sign in with Google
  • Sign in with Whalespace
    • Whalespace is only available for ZEP Edu in Korea.
  • Sign in with Email
    • When signing in with email, a code will be sent to your address.
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      If you cannot find the authentication code, please check your spam folder. If it is not there, please contact us for assistance by clicking here.

Create a Space

To learn more about creating Spaces, visit the Host Guide below.

Host Guide

Profile Settings

Open My Profile Menu

  • Click on the avatar picture in the upper right corner.
  • Click your avatar.
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  • Click your nickname in the Users Menu.
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My Profile

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  1. Edit Nickname & Status Message
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  2. ZEM Charge

    3. You can recharge ZEM, the currency used in ZEP, from this page.

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  3. Decorate Avatar

    4. You can customize your avatar according to your preferences.

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    On the Digital Assets tab, you can view your digital assets if your wallet is connected. Additionally, you have the option to display digital assets as emblems that can be worn over your avatar's head.

    Digital Asset Guide

  4. Enable Spotlight

    5. You can use the Spotlight feature to broadcast your screen and audio to everyone in the same map. This allows you to share your screen and audio with others in real time.

  5. Donation History

    6. Clicking on this will open the My Donation History page, where you can view the history of your donations.

  6. Wallet Address

    7. If you have connected your wallet, the address will be displayed and you can copy it by clicking on it.

<Profile Menu for Guest Users>

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  • Guest users are those who are not signed in.
  • You can sign in to ZEP by clicking on the Sign in button.

Users Profile

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💎 Donate

You can donate to another user. For more detailed information, please refer to this section.

📩 Send Messages (DM)

You can send direct messages to other users.

Note that you can only send direct messages to other users who are signed in.

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🔔 Ring

To get the attention of other users who are not moving, use the notification function.

This feature makes a notification sound for the user.

👕 Copy Outfit

If you find a user wearing a cool outfit, click "Copy outfit" from the user's profile menu.

🏃 Follow

This feature moves your avatar to the other user without you having to do it manually.

  • You can automatically follow another avatar even when they go through a portal.
  • When the followed avatar leaves the current Space, you will be on standby. When the followed avatar re-enters, you will resume following them.
  • Press any key to unfollow.

🚨 Report

If you encounter any user who misbehaves, click Report to let us know.

How to Control & Interact

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Chatting

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You can send messages to all users in the same Space via the chat window.

To enlarge the chat window, click the expander arrow located in the top-right corner of the chat window.

The enlarged version is useful when you need to quickly check a large number of chat messages.

Reactions & Dancing

By pressing one of the number keys (1-5) you can make an emoji appear above your avatar.

Pressing 0 will cause your avatar to dance!

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  • 1 - Thumbs Up
  • 2 - Clap
  • 3 - Heart
  • 4 - Smiling
  • 5 - Laughing
  • 0 - Dance

Users Menu

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Click on the number to the left of your avatar picture to open Users Menu.

This menu allows you to use various functions for users in the same Space.

You can also click on another user’s avatar to open their Profile.

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  • Tabs are separated for Admin & Staff and Participants.
  • You can see the Cam On/Off and Mic On/Off status of other users.
  • Click on another user’s avatar to open their Profile.

Invite

You can invite others to your current Space.

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  1. Click Copy Invite Link from the sidebar and share the copied link.
  2. For mobile app users, simply type the Entry Code and enter the Space.

Explore ZEP Space & Interact

Various Interactions

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How to interact
  • Desktop mode: F key
  • Mobile app/web: interaction button
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Video/Audio & Other Settings

Camera/Microphone Settings

  • The camera and microphone status can be found in the video box on the right side.
  • The user's video box with audio output is outlined in a mint color. Moreover, a voice animation is shown at the lower left corner of the video box.
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  • To turn your microphone and camera on or off, click the Cam On/Off and Mic On/Off buttons in the bottom bar.
  • When entering the Space, the default camera and microphone setting is off and the buttons will be displayed in red.
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  • The buttons are shown in white when turned on.
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Video/Audio Settings

  • To manage your video and audio settings, go to the sidebar and select Settings > Video/Audio.
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  • Video/Audio Menu

    • You can check the camera and microphone connection status in advance from this menu before enabling them in the Space.

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    1. Camera: Select your camera device.
    2. Microphone: Select your microphone device.
    3. Speaker: Select your speaker device.
    4. Mirror camera

    ※ Please make sure that your browser’s camera and microphone permissions are allowed.

Blur Background

  • This feature may impact ZEP's performance, and if you experience any video or audio issues, please disable this feature.
  • The blur background feature is available only on certain devices and browsers.
    • Supported devices: PC web, Android tablet web
    • Supported browser: Chrome
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If you are unable to see other users' video, it may be due to firewall or security programs installed on your device. Please check the firewall and network settings guide. Also, please make sure that your browser permissions for camera and microphone are set to allow.
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Although I have confirmed permissions by clicking the lock icon next to the URL in the address bar of the browser, the permission notification window keeps appearing. What should I do?
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To resolve this issue, try the following steps:

  1. Go to the Settings menu from the sidebar or click Host Menu at the bottom right and check the Video/Audio settings.
  2. Check if other video platforms are running. When a video is playing on another platform, the video function in ZEP may not work well.
  3. Update your browser to the latest version.
  4. Check the camera/microphone settings in your OS. If the same issue happens in platforms other than ZEP, your OS settings (windows or Mac) may need to be checked. The path below may differ depending on the OS in use. For Windows: Go to Settings > Privacy > Camera/Microphone > Allow apps to access your camera. After making these changes, please refresh your browser. If the microphone is turned off in the OS settings, the camera may not work as well.
  5. Please note that other programs running on your device, such as virus scanning software and firewalls, may restrict the use of ZEP. To avoid any issues, we recommend shutting down or disabling these programs before proceeding with ZEP.

✔️ZEP Troubleshooting Checklist

  • You can turn someone’s video screen to full screen if you click on it.
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There is no limit to the number of video boxes you can view. Users are able to see the video boxes of all participants within the active distance.

The active distance is set to the default value of 6 tiles.

Three-phase active distance - Based on the tile where your avatar is standing

  • Users located 6 or fewer tiles from you - Active (Fully Visible)
  • Users located 7 to 10 tiles from you - Active (Translucent Window)
  • Users located 11 or more tiles from you - Inactive (Not Visible)
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Other Settings

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  • Space background music volume: You can adjust the Space’s background volume for your device only.
  • Low Power Mode: This is automatically turned on to improve perfomance.

Useful Tools

There are various useful tools available on ZEP to improve your metaverse experience.

Share Screen

To share your screen, click on the Share Screen button at the bottom of the screen and choose to share your entire screen, a window, or a browser tab with others in the map.

If you do not wish to share the system audio, please disable it by clicking the Share tab audio checkbox again.

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  • A new box named 'Nickname’s screen' will be created to share the screen. The box that is showing your camera and audio feed will remain on the screen so user will be able to see you while you share your screen.
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  • Chrome
    • Chrome Tab: Share the contents of a browser tab
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    Window: Share the contents of an entire system window, browser, or program (system audio cannot be shared)
    Entire Screen: Share the entire screen of the desktop
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    [Guide to Share Screen: 🖥️Share Screen Troubleshooting Guide]

Add Media

You can add media and embed various utilities by clicking Add Media at the bottom of the screen.

After embedding media or activating a tool, you can jump on the block to remove it from the map.

To jump on the block, press the space bar when using your desktop or tap the right-side arrow button when using a mobile device.

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  1. YouTube

    2. You can add a YouTube video or a live stream at your current location by selecting YouTube, pasting the share link, and choosing the screen size. You can also search for a keyword to find a related video. Once you press OK to embed the YouTube source media, a block will appear under your avatar.

  2. Image

    3. You can add an image from your desktop (hard drive) or your mobile device (photo gallery) by selecting Image. When an image is embedded in the map, an image block will appear under your avatar. This embed is temporary and will disappear after a period of time.

  3. File

    4. You can add a file to your map by selecting File. The file will no longer be available for download after some time passes. This embed is temporary and will disappear after a period of time.

  4. Whiteboard

    5. An empty whiteboard will appear where you can add images and draw with other users in real time. This tool is helpful when sharing ideas or discussing things with other users.

  5. Portal

    6. You can add a temporary portal to another one of your Spaces. Once you select the Space you want to move to, a portal will appear where your avatar is located. Others can also use this portal, but make sure they go in before you because the portal will close behind you once you go through it. This embed is temporary and will disappear after a period of time.

  6. Screenshot

    7. You can use this tool to capture your memorable moments in the metaverse. This screenshot will save automatically to your computer and will not have any of the UI icons or panels displayed, except for users’ nicknames.

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ZEM (ZEP Currency)

💰 Charge

  • On the ZEP homepage, press your profile name > click the Charge button to add ZEM to your account.
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  • Prices may vary slightly depending on whether you're using a web browser, iOS, or Android.
  • A 30% fee for using the ZEP platform will be charged at the time of withdrawal when you use the settlement page. The settlement page will be updated in the future.

💸 Donate ZEM

  • To donate, click the avatar you wish to donate to or press Donate from the left sidebar.
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  • In addition to ZEM, cryptocurrency can also be donated.
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  • When making a donation, you can attach an image (from Giphy) and a message. All users in the Space can see the message and the gif.
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